Questions

We love that you want to look after your The Karry. The Karry is all about reusing and recycling and we wholeheartedly encourage you to wash, clean and take care of The Karry and your karryables. 

Doing so will ensure you get the maximum joy out of your purchase whilst helping us in our mission to reduce single-use plastic, plastic usage and waste . 

So we came up with some tips and helpful suggestions for you which can be found on our Caring & Cleaning page

Unfortunately, currently we do not offer exchanges, only returns. Please visit our Returns and Refunds page for more information on our Returns Policy.

We’re environmentally conscious and have specifically chosen reusable and recyclable materials to use. 

The Karry Pouch is made of sustainably sourced Vegan Saffiano leather which has been moulded around the edges providing strength and durability.

The Pouch has a TPU clear screen to clearly see contents. 

TPU (Thermoplastic Polyurethane) is a non-toxic, biodegradable and more environmentally-friendly  alternative to PVC.

Be advised! TPU may start yellowing over time especially if exposed to sunlight. 

To avoid this from happening: clean, cover and minimise exposure to sunlight. For more tips go the Care Tips page. 

The Karry is TSA compliant and is designed to breeze you through security. The Karry easily fits in your carry-on hand luggage and the clear TPU screen allows the contents/karryables to be seen. 

Whilst the 100ml restrictions are in place, The Karry and karryables all fall within the stated mandatory dimensions. Even better, The Karry can be inserted into the security bag and offers space in the bag for  other items you may wish to take with you.